What is Data Observability?

Do you know the current status — quality, reliability, and uptime — of your data and data systems? Not last month or last week, but where they stand at this moment. As businesses grow, being able to confidently answer this question becomes more important. That’s because data needs to be clean, accurate, and up-to-date to be considered reliable for analysis and decision-making. This confidence comes through what’s known as data observability.

In this guide, we’ll review what data observability is, why it’s a key driver of business growth, and what tools are needed to support the process.

Picture of 4 pipes

Advanced data teams automate the movement of raw data from data sources (like a CRM, advertising platform, and marketing automation tool) to a modern data platform, where data sets are cleaned, organized, and centralized for storage in a data warehouse. It’s from this point that transformed data can be synchronized with business intelligence tools for reporting, creating visualizations, conducting analyses, and generating insights. The flow of data from disparate origin sources to the destination, whether it’s a data warehouse or business intelligence tool, is known as the data pipeline.

Data observability is the ability to see what’s happening in your entire data pipeline, optimize performance, and monitor the health of your data. Without data observability, businesses are only viewing data at one point in time and won’t have a real-time, transparent view of the workflow, nor insight into previous versions of saved data sets. Data observability, therefore, is critical for rapidly detecting, troubleshooting, and resolving problems, as well as ensuring that the data flowing into your business intelligence tool is reliable for analysis, detecting patterns, and developing insights.

Why is data observability important?

Data observability is a key driver of business growth, as it ensures data quality and enables you to be agile and make sound, data-driven decisions in real time.

Imagine, for example, a business called Intrepidly runs a B2B subscription-based productivity tool that’s accessible to users on its desktop website, Android app, and iOS app. Intrepidly has already launched a new feature on the web, and next it’ll be released in the iOS app. The updated version has been deployed and appears to be running fine. New subscriber profiles are being created in the CRM via the iOS point of sale. But Intrepidly’s revenue operations team notices that key profile fields, such as subscription type and discount level, are being populated with NULL values.

Where along the data pipeline is the issue occurring? Is it before or after the transform? Are these key pieces of missing information retrievable? Depending on what went wrong and where, Intrepidly could experience significant effects on revenue and the customer experience.

Errors and omissions in the data pipeline can lead to downtime, which is when data is inaccurate or unavailable. In businesses that lack data observability, it could take multiple developers hours to answer these questions and rectify the issue. Troubleshooting data issues is not where you want your high-value employees spending their time.

Data observability could also mean the difference between catching an error right after the version release versus moments before the start of an all-hands presentation when the data in the deck looks “off.” In other scenarios, data issues can delay product launches, internal technology implementation, reporting obligations, and decision-making.

Maintaining data observability helps prevent “drop everything to find the cause” situations because it takes a proactive approach to monitoring the health of a business’s data pipelines.

Data observability tools

There are specific tools, including data lineage and run history, that provide businesses with a transparent view of their data pipeline. Although these capabilities may not prevent human errors that result in situations like that mentioned above, businesses that have complete visibility into their data pipelines will be able to detect issues early and significantly accelerate the resolution process.

Data lineage is one tool that’s used to monitor the pipeline so businesses can see what information their transforms and reports are relying on and quickly trace errors back to the source. Mozart Data’s modern data platform infers lineage so businesses don’t have to set it up themselves.

Run history makes troubleshooting failed transforms easier by showing whether they were run manually or automatically. To get to the root of broken transforms, you can use version history to see when changes were made, what those changes were, and who made them.

Snapshots record historical information by capturing transform or source table information at a specific point in time and at a set frequency — typically daily. These are helpful for performing automated checks. For instance, when you need to track down the date that a particular field goes missing or automatically compare relative changes (e.g., is the amount we’re billing this month close to what we billed last month).

How Mozart Data increases visibility into your data

Mozart Data’s modern data platform provides data lineage, run history, version history, snapshots, and other data observability tools to give you visibility into your data systems and processes. This enables teams to streamline workflows, optimize their pipelines, and realize operational efficiency gains. It’s also key to maintaining trustworthy data that org leaders feel confident using for analyses, insights, and business decisions.

Contact us to schedule a demo to learn more about Mozart’s data observability tools and how our modern data platform can help your business store, transform, organize, and transfer large data sets in a scalable way.

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